Privacy Policy

Last Updated: July 2026

1. Our Commitment to Privacy

This Privacy Policy sets out how Kirsten Noack (“we”, “us”, or “our”) collects, uses, stores, and protects your Personal Information.

We are committed to safeguarding the privacy of our website visitors, lead magnet subscribers, and coaching clients in accordance with British Columbia’s Personal Information Protection Act (PIPA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada’s Anti-Spam Legislation (CASL).

This policy applies to our website www.sleepforoverthinkers.com, our digital products, lead magnets, and non-clinical coaching services.

2. Information We Collect

We may collect and store Personal Information that you voluntarily provide to us when you fill out forms on our website, download our lead magnets (such as audio files or worksheets), or purchase coaching services:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Billing Information: Credit card and payment details (processed securely through third-party processors like Stripe; we do not store raw credit card numbers on our servers).

  • Self-Reported Health & Lifestyle Data: Non-clinical information regarding sleep habits, lifestyle, and responses to questionnaires provided to customize non-clinical sleep coaching.

  • Technical & Usage Data: IP address, browser type, device information, and page interaction data collected automatically via cookies when you visit our website.

3. How We Use Your Information

We use your Personal Information solely for commercial purposes related to providing and improving our services, including:

  • Delivering requested lead magnets, digital audio files, and resources.

  • Customizing non-clinical sleep coaching programs.

  • Processing financial transactions and managing client accounts.

  • Sending transactional emails, scheduling confirmations, and program updates.

  • Sending direct marketing communications and newsletters (where you have explicitly opted in under CASL).

4. Disclosure of Information

We do not sell, rent, or trade your Personal Information to third parties. We only share data with trusted service providers who assist us in operating our business (e.g., website hosting, email automation platforms like Innovorise, payment processors like Stripe, and video call software).

We may also disclose information if required to do so by Canadian law, court order, or legal process.

5. International Data Transfers

Our software systems and third-party service providers (such as website hosts and CRM tools) may store or process data on servers located outside of British Columbia or Canada (including in the United States). By providing your information, you acknowledge that your data may be subject to the laws and lawful access requests of foreign jurisdictions.

6. Email Marketing & Unsubscribing (CASL Compliance)

We strictly comply with Canada’s Anti-Spam Legislation (CASL).

  • You will only receive promotional emails from us if you have explicitly opted in via our opt-in forms.

  • You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link located at the bottom of any automated email.

  • Unsubscribing from marketing emails will not prevent you from receiving necessary transactional emails regarding purchases or scheduled coaching sessions.

7. Security & Retention

We maintain reasonable physical, administrative, and technical safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed as 100% secure, and information is shared at your own risk. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Accessing & Correcting Your Data

Under BC PIPA, you have the right to request access to the personal information we hold about you, or to request corrections if you believe the information is inaccurate. To submit a request, please contact us at [email protected].

9. Contact Us & Privacy Questions

If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact:

Privacy Contact: Kirsten Noack

Email: [email protected]

Website: www.sleepforoverthinkers.com